Terms of Service

1. Acceptance of Terms

By accessing or using CloudScraper Limited's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and CloudScraper Limited ("CloudScraper," "we," "us," or "our").

2. Description of Services

CloudScraper provides web scraping and data extraction services, including but not limited to:

• Automated web data collection and extraction
• API access for data scraping operations
• Data processing and transformation services
• Dashboard and analytics tools
• Technical support and documentation

3. Account Provision and Security

3.1 Account Provision

To use our Services, CloudScraper will create an account for you and provide access credentials. You are responsible for maintaining the confidentiality of your account credentials once provided.

3.2 Account Security

You agree to:

• Use strong passwords and secure authentication methods
• Notify us immediately of any unauthorized access or security breaches
• Be responsible for all activities that occur under your account
• Not share your account credentials with third parties

3.3 Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Services for legitimate business purposes, including:

• Market research and competitive analysis
• Price monitoring and comparison
• Lead generation and contact information gathering
• Content aggregation for internal business use
• Academic and research purposes

4.2 Prohibited Uses

You agree NOT to use our Services for:

• Scraping personal data without proper consent or legal basis
• Violating website terms of service or robots.txt directives
• Engaging in activities that could harm or overload target websites
• Collecting data for spam, harassment, or fraudulent purposes
• Violating any applicable laws, regulations, or third-party rights
• Reselling or redistributing our Services without authorization

4.3 Compliance Responsibility

You are solely responsible for ensuring your use of our Services complies with all applicable laws, regulations, and website terms of service.

5. Data Ownership and Usage Rights

5.1 Your Data

You retain ownership of all data you provide to us and data collected through our Services on your behalf. We do not claim ownership rights to your scraped data.

5.2 Service Data

We retain ownership of all proprietary technology, software, and systems used to provide our Services.

5.3 Usage Rights

By using our Services, you grant us the right to:

• Process your data as necessary to provide our Services
• Use aggregated, anonymized data for service improvement
• Store and backup your data for operational purposes

6. Payment Terms

6.1 Fees and Billing

Fees for our Services are based on your selected plan and usage. All fees are:

• Billed in advance on a recurring basis
• Non-refundable except as expressly stated
• Subject to applicable taxes and fees
• Payable in the currency specified in your account

6.2 Payment Methods

We accept major credit cards and other payment methods as specified in our billing system. You authorize us to charge your payment method for all applicable fees.

6.3 Late Payment

Failure to pay fees when due may result in service suspension or termination. We may charge late fees and collection costs for overdue accounts.

6.4 Price Changes

We may modify our pricing with thirty (30) days' written notice. Price changes will apply to subsequent billing periods.

7. Service Availability and Performance

7.1 Service Levels

We strive to maintain high service availability but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur.

7.2 Rate Limits

Our Services are subject to rate limits and usage quotas based on your plan. Exceeding limits may result in temporary throttling or additional charges.

7.3 Third-Party Dependencies

Our Services may depend on third-party systems and websites. We are not responsible for third-party availability or performance.

8. Intellectual Property Rights

8.1 Our Rights

CloudScraper retains all rights, title, and interest in our Services, including:

• Software, algorithms, and proprietary technology
• Trademarks, logos, and brand elements
• Documentation and user interfaces
• All improvements and modifications to our Services

8.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our Services during the term of your agreement, subject to these Terms.

8.3 Feedback

Any feedback, suggestions, or ideas you provide to us may be used by CloudScraper without obligation or compensation to you.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDSCRAPER SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
• DAMAGES EXCEEDING THE FEES PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM

10.3 Third-Party Content

We are not responsible for the accuracy, legality, or appropriateness of content obtained through our Services.

11. Indemnification

You agree to indemnify and hold harmless CloudScraper from any claims, damages, or expenses arising from:

• Your use of our Services
• Violation of these Terms or applicable laws
• Infringement of third-party rights
• Your data or content

12. Term and Termination

12.1 Term

These Terms remain in effect while you use our Services or maintain an account with us.

12.2 Termination by You

You may terminate your account at any time by following the cancellation process in your dashboard.

12.3 Termination by Us

We may terminate or suspend your account immediately for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activities
• At our discretion with reasonable notice

12.4 Effect of Termination

Upon termination:

• Your access to Services will cease immediately
• We may delete your data after a reasonable retention period
• Outstanding fees remain due and payable
• Surviving provisions will continue to apply

13. Changes to Terms

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Providing notice through your account dashboard
• Sending email notifications for material changes

Your continued use of our Services after changes indicates acceptance of the modified Terms.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

14.2 Dispute Resolution Process

Before initiating formal proceedings, parties agree to attempt resolution through good faith negotiations for thirty (30) days.

14.3 Arbitration

Any disputes not resolved through negotiation shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

14.4 Class Action Waiver

You waive any right to participate in class action lawsuits or class-wide arbitration against CloudScraper.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between the parties.

15.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

15.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

16. Contact Information

For questions about these Terms of Service, please contact us at: